Pack and Track Delivery Service LLC to meet rising domestic demand across the UAE
DUBAI (September 29, 2020) — The UAE domestic Courier, Express, and Parcel (CEP) market is expected to experience steady growth as travel restrictions and the surge in e-commerce have increased demand for courier services, according to recent reports.
While the CEP sector in the UAE has traditionally been dominated by international B2B deliveries, B2C services are gaining momentum following the pandemic.
Referring to the latest industry insights, Mr. Najeeb Kabeer, Partner and Managing Director of Pack and Track Delivery Service LLC, said the UAE CEP market is estimated to be worth over $1.6 billion, with steady growth projected in the coming months.
“There has been a noticeable rise in domestic courier demand as travel restrictions remain in place, combined with growing online transactions that require reliable delivery across the UAE,” said Mr. Kabeer.
Industry reports indicate that international B2B deliveries currently hold more than 65 percent of the total CEP market. However, domestic services have shown a marked upward trend post-pandemic, and this trajectory is expected to continue.
“The UAE’s strategic location, robust infrastructure, and consistent economic growth make it an ideal regional base for courier and express service providers,” added Mr. Kabeer.
The UAE hosts major international players like Aramex, UPS, DHL, FedEx, and government-owned Emirates Post. Despite the competition, these integrators face challenges capturing a strong domestic footprint, leaving local companies such as Aramex, Emirates Post, Fetchr, and Pack and Track Delivery Service LLC to dominate the domestic courier segment.
“With over a decade of experience in serving both domestic and international markets, Pack and Track Delivery Service LLC has established itself as a trusted courier across the UAE and in over 195 countries worldwide, fully prepared to cater to local market needs,” Mr. Kabeer said.
Founded in 2005, the company is headquartered in Dubai with a branch in Abu Dhabi, and service partners in Nepal and Oman. Its international shipments are dispatched through a global network covering more than 195 countries.
“Our domestic CEP operations account for nearly 35 percent of total business. Post-pandemic, the demand for domestic courier services surged, as residents increasingly rely on couriers for documents, gifts, and other parcels,” Mr. Kabeer concluded.
